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Zeus
from San Francisco (United States) on 2003-06-01 21:22 [#00723519]
Points: 14042 Status: Lurker
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My sister is running Windows XP, and out of no where, files got deleted from her desktop. NO trace. Not in the recycle bin... just gone.
And folders on her desktop... they remain, but she opens em, and all the files that where inside are now gone
the applications on the desktop remain though
she ran a virus scan, and it came up with nothing.
should she turn the computor off? or leave it on? can these files be saved (they are for her resume!)
PLEASE HELP ASAP! as Im on the phone with her now
Thanks
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NeoExmnist
from United States on 2003-06-01 21:25 [#00723521]
Points: 1385 Status: Lurker
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i got this awesome program called 'go back'. it builds temp. maps of your computer incase stuff like that happens. i dunno what to do, but you should get this program incase there is a next time.
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pomme de terre
from obscure body in the SK System on 2003-06-01 21:28 [#00723523]
Points: 11941 Status: Moderator | Show recordbag
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windows xp has a feature that will let you restore from a previous state.
look for it under the system tools menu (or something like that)
you will be able to set a date and time to restore your system to. just pick a time when everything was working normally..
it sounds like what neoexmist is talking about but this is something that is bundled with xp.
...should do the trick
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Zeus
from San Francisco (United States) on 2003-06-01 21:31 [#00723525]
Points: 14042 Status: Lurker
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she found a program called system restor, under system properties... but she cant see anything on how to actually restore it...
any clue?
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pomme de terre
from obscure body in the SK System on 2003-06-01 21:33 [#00723526]
Points: 11941 Status: Moderator | Show recordbag
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hmm.. i remember talking some old user through it on the ohone blindly... cant recall exactly how it works.. just fiddle with it till you figure it out... or maybe someeone with xp will get on here and regulate
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fleetmouse
from Horny for Truth on 2003-06-01 21:59 [#00723538]
Points: 18042 Status: Lurker | Followup to Zeus: #00723519
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Did she log in with a different username and password? That would give her a different desktop.
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fleetmouse
from Horny for Truth on 2003-06-01 22:03 [#00723539]
Points: 18042 Status: Lurker | Followup to fleetmouse: #00723538
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Also a different My Documents folder.
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Zeus
from San Francisco (United States) on 2003-06-01 22:08 [#00723540]
Points: 14042 Status: Lurker
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no... no different name...
she did a restore for this morning... but not all the files are back... so she is trying an earlier date... perhaps they have slowly been disappearing? (she has been out of town for a few days)
thanks for the help guys. Hopefully it will work out, but now I am off to bed...
thanks again!
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