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giginger
from Milky Beans (United Kingdom) on 2006-02-22 11:36 [#01846914]
Points: 26326 Status: Lurker | Show recordbag
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So my hosts sent me a thing saying they were recharging me for something. I asked them what it was and it turns out it was the stats for my site. I didn't know it was a yearly fee so thought fuck it as I have Mint stats anyway and I check that a lot more.
So they said that was no problem. They only went and managed to delete the entire fucking site.
I don't know if they'll have the whole site still but it might mean reuploading the whole fucking lot again. Well nearly as there was some stuff that I didn't keep on my local version. Mainly the contents of the uploads folder. All that good mp3 and avi action may be gone. If that's the case then I'll obviously be pissed off.
If I do have to upload the whole damn lot again then there's no way I'll have all of BIYC uploaded by Friday.
Fucks sake.
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Ezkerraldean
from the lowest common denominator (United Kingdom) on 2006-02-22 11:38 [#01846917]
Points: 5733 Status: Addict
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Motherfucking idiot twat cunts . Nuke them.
thats really realy pissy, sorry to hear it
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hanal
from k_maty only (United Kingdom) on 2006-02-22 11:42 [#01846922]
Points: 13379 Status: Lurker | Show recordbag
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damn man,thats the pits:(
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Phobiazero
from the next Xltronic (Sweden) on 2006-02-22 11:42 [#01846923]
Points: 10507 Status: Webmaster | Show recordbag
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that's what i call "good customer service"
:-(
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Dannn_
from United Kingdom on 2006-02-22 11:44 [#01846924]
Points: 7877 Status: Lurker
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you had that video of cock in vag and balls in anus
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giginger
from Milky Beans (United Kingdom) on 2006-02-22 11:46 [#01846925]
Points: 26326 Status: Lurker | Followup to Phobiazero: #01846923 | Show recordbag
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They're normally good though. When I pointed it out to them they did respond straight away. Still. "good customer service" does sum up my feelings right now :(
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vlari
from beyond the valley of the LOLs on 2006-02-22 11:47 [#01846926]
Points: 13915 Status: Regular
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fucking hell
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giginger
from Milky Beans (United Kingdom) on 2006-02-22 11:48 [#01846929]
Points: 26326 Status: Lurker | Show recordbag
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I know qrter won't be happy.
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ecnadniarb
on 2006-02-22 11:50 [#01846931]
Points: 24805 Status: Lurker | Show recordbag
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I see the RIAA have started playing hardball in preserving their sales...hmm...
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tridenti
from Milano (Italy) on 2006-02-22 11:50 [#01846932]
Points: 14653 Status: Lurker
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Shit, this sucks.
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somejerk
from south florida, US (United States) on 2006-02-22 11:50 [#01846933]
Points: 1441 Status: Lurker
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that sucks
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obara
from Utrecht on 2006-02-22 11:54 [#01846934]
Points: 19377 Status: Regular
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sorry to read that man. un-congs.
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giginger
from Milky Beans (United Kingdom) on 2006-02-22 11:55 [#01846935]
Points: 26326 Status: Lurker | Followup to ecnadniarb: #01846931 | Show recordbag
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Just after I threatened to make a Sony release the next BIYC.
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r40f
from qrters tea party on 2006-02-22 11:55 [#01846936]
Points: 14210 Status: Regular | Followup to giginger: #01846914
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wow, that's totally ridiculous.
i have all the biyc stuff saved and ready to go if you need help uploading. just give me a shout
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oyvinto
on 2006-02-22 11:57 [#01846939]
Points: 8197 Status: Lurker | Show recordbag
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iudy7twvusdfMotherfucking idiot twat cunts !!
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giginger
from Milky Beans (United Kingdom) on 2006-02-22 12:08 [#01846948]
Points: 26326 Status: Lurker | Followup to r40f: #01846936 | Show recordbag
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Thanks for the offer mate. I do have that stuff thankfully. Let's hope they do have it all still.
The front page of the domain says it all!
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uzim
on 2006-02-22 12:09 [#01846950]
Points: 17716 Status: Lurker | Followup to giginger: #01846925
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sucks : (
"When I pointed it out to them they did respond straight away."
> what was their reply?
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euphonicfilter
from illadelphia (United States) on 2006-02-22 12:09 [#01846951]
Points: 2443 Status: Addict
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bam in your cunt records
mercury prize winners for '06
im predicting it now !
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obara
from Utrecht on 2006-02-22 12:12 [#01846952]
Points: 19377 Status: Regular | Followup to euphonicfilter: #01846951
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what do you know
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euphonicfilter
from illadelphia (United States) on 2006-02-22 12:12 [#01846953]
Points: 2443 Status: Addict | Followup to obara: #01846952
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tons of stuff about music and beer
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Clic
on 2006-02-22 12:42 [#01846969]
Points: 5232 Status: Regular
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Fucking morons.
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obara
from Utrecht on 2006-02-22 12:51 [#01846975]
Points: 19377 Status: Regular | Followup to euphonicfilter: #01846953
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i'm happy you're offline now. will you login as swears now ?
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giginger
from Milky Beans (United Kingdom) on 2006-02-22 13:14 [#01846990]
Points: 26326 Status: Lurker | Followup to uzim: #01846950 | Show recordbag
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I quote it exactly.
Hi,
Thanks for your query.
An engineer has been posted to investigate this problem, everything should hopefully be resolved within 24 to 48 hours.
I don't know if saying "When you removed Matrix Stats you actually removed my entire site." counts as a query but there you go.
They're a bit mad at times to be honest.
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Oddioblender
from Fort Worth, TX (United States) on 2006-02-22 13:15 [#01846991]
Points: 9601 Status: Lurker | Followup to giginger: #01846914
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that fucking sucks! hope you get everything sorted out.
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euphonicfilter
from illadelphia (United States) on 2006-02-22 13:16 [#01846993]
Points: 2443 Status: Addict | Followup to obara: #01846975
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hahah, what a fuck
nope, swears aint me, sorry
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obara
from Utrecht on 2006-02-22 13:22 [#01846994]
Points: 19377 Status: Regular | Followup to euphonicfilter: #01846993
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ok, sorry.
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obara
from Utrecht on 2006-02-22 13:25 [#01846995]
Points: 19377 Status: Regular | Followup to giginger: #01846990
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if i managed to find out where exactly their HQs are i'd paint "fuckers" on their cars.
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giginger
from Milky Beans (United Kingdom) on 2006-02-22 13:27 [#01846996]
Points: 26326 Status: Lurker | Followup to obara: #01846995 | Show recordbag
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I could tell you but that would go against me really.
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easterlingman
from Sarasota (United States) on 2006-02-22 13:33 [#01847005]
Points: 217 Status: Lurker
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well what host is it so we know to avoid?
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obara
from Utrecht on 2006-02-22 13:41 [#01847017]
Points: 19377 Status: Regular | Followup to giginger: #01846996
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well, those fuckers think their advantage is that they operate in the virtual world [ and they can treat their customers like shit] , but they'd be surprised to see "bam in your cant" written on their fine vehicles, wouldn't they.
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euphonicfilter
from illadelphia (United States) on 2006-02-22 13:43 [#01847019]
Points: 2443 Status: Addict
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this whole thing i would put in the pile of that shit that rears its ugly head every now and again that makes you say "FUCK I DONT WANT TO DEAL WITH THIS"
!
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giginger
from Milky Beans (United Kingdom) on 2006-02-22 13:48 [#01847028]
Points: 26326 Status: Lurker | Show recordbag
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If they've lost everything I'll name them but until then I won't say.
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Indeksical
from Phobiazero Damage Control (United Kingdom) on 2006-02-22 17:24 [#01847156]
Points: 10671 Status: Regular | Show recordbag
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thats awful man! just as i was about to email submissions! ill leave it til the sites sorted
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pigster
from melbs on 2006-02-22 17:28 [#01847157]
Points: 4480 Status: Lurker | Followup to giginger: #01847028
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heres hoping for best.. if its not the best, heres hoping for the uploads to be pleasant and quick.
and in the mean time, lets all hope for some nasty things to happen to the people responsible.
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Drunken Mastah
from OPPERKLASSESVIN!!! (Norway) on 2006-02-22 17:50 [#01847163]
Points: 35867 Status: Lurker | Show recordbag
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I'm drunk, but I still see that this is wrong!
fuck their asses!
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giginger
from Milky Beans (United Kingdom) on 2006-02-23 07:09 [#01847440]
Points: 26326 Status: Lurker | Show recordbag
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Oh it gets better. Read this from the bottom up. I couldn't be bothered to put it in the correct order:
Hi,
Thanks for your query.
An engineer has been posted to investigate this problem, everything should hopefully be resolved within 24 to 48 hours.
Kind Regards, Support Department --------------------------
The FTP login details are
Username: Password:
There's nothing there though, not even a htdocs folder.
--------------------------
Hi,
Thanks for your query.
Please can you provide your login details so that we can investigate.
Kind Regards, Support Department --------------------------
Thanks,
Does this mean I'll have to upload the whole site again? I'm really hoping that I don't.
Chris
--------------------------
Hi,
Thanks for your query.
An engineer has been posted to investigate this problem, everything should hopefully be resolved within 24 to 48 hours.
Kind Regards, Support Department --------------------------
Hi, you just removed Matrix Stats from my site but it appears my whole site is actually missing.
http://www.bambambambambam.co.uk
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vlari
from beyond the valley of the LOLs on 2006-02-23 07:12 [#01847443]
Points: 13915 Status: Regular
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sounds like they have a bot to answer their emails
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giginger
from Milky Beans (United Kingdom) on 2006-02-23 07:20 [#01847446]
Points: 26326 Status: Lurker | Followup to vlari: #01847443 | Show recordbag
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Certainly does. It also sounds like they don't keep them together. Jesus. I have a feeling I'm going to be uploading the lot. Depending on how they handle that I may be looking for another hosting company.
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cuntychuck
from Copenhagen (Denmark) on 2006-02-23 08:02 [#01847461]
Points: 8603 Status: Lurker
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_know your host_
ive had many problems like that in the past, the best way to solve it is to get a relationship with the host. privately.
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big
from lsg on 2006-02-23 09:57 [#01847516]
Points: 23729 Status: Lurker | Followup to cuntychuck: #01847461 | Show recordbag
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intimately?
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giginger
from Milky Beans (United Kingdom) on 2006-02-23 12:13 [#01847601]
Points: 26326 Status: Lurker | Followup to cuntychuck: #01847461 | Show recordbag
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Easier said than done for me.
I can't e-mail them directly as it's support tickets.
They've been OK before and they're really relaxed about how much space and bandwidth you use. It's just this one occasion and it's something quite big and they seem to be totally "don't give a fuck" about it.
It's over 24 hours and I'm no nearer to having a site. I'm going to try and call tomorrow but they operate a ring back service..... Great.
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giginger
from Milky Beans (United Kingdom) on 2006-02-23 12:41 [#01847610]
Points: 26326 Status: Lurker | Show recordbag
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If they don't sort their shit out then these people are getting a look in.
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r40f
from qrters tea party on 2006-02-23 14:41 [#01847659]
Points: 14210 Status: Regular | Followup to giginger: #01847610
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i've used them for two years and it's been good so far. i don't know if it's good enough service for your purposes, though.
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giginger
from Milky Beans (United Kingdom) on 2006-02-23 15:07 [#01847676]
Points: 26326 Status: Lurker | Followup to r40f: #01847659 | Show recordbag
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Well a TB of bandwidth seems quite generous:D
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giginger
from Milky Beans (United Kingdom) on 2006-02-24 05:47 [#01847894]
Points: 26326 Status: Lurker | Show recordbag
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Well they've sorted the domain but they're saying I've got to upload everything again. Thankfully I'd started an FTP backup on a computer here at work but it didn't complete because the net connection dropped. It did get the folders I wanted most though so that's OK. BIYC is all at home so that's safe but it's the wonderful uploads folder that is gone. I'm really quite sad about this as there was a wonderful wealth of stuff in there. Autechre live mp3s, Aphex live vid and mp3, naked ladies enjoying high pressure vein canes in their gut lockers, fantastic mixes from deepspace9mm and xceque.
Let us mourn this loss. BIYC willl return ASAP.
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giginger
from Milky Beans (United Kingdom) on 2006-02-24 05:48 [#01847896]
Points: 26326 Status: Lurker | Show recordbag
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Well they've sorted the domain but they're saying I've got to upload everything again. Thankfully I'd started an FTP backup on a computer here at work but it didn't complete because the net connection dropped. It did get the folders I wanted most though so that's OK. BIYC is all at home so that's safe but it's the wonderful uploads folder that is gone. I'm really quite sad about this as there was a wonderful wealth of stuff in there. Autechre live mp3s, Aphex live vid and mp3, naked ladies enjoying high pressure vein canes in their gut lockers, fantastic mixes from deepspace9mm and xceque.
Let us mourn this loss. BIYC willl return ASAP.
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vlari
from beyond the valley of the LOLs on 2006-02-24 05:54 [#01847898]
Points: 13915 Status: Regular
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| Attached picture |
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impakt
from where we do not speak of! on 2006-02-24 05:55 [#01847900]
Points: 5764 Status: Lurker | Show recordbag
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Good news!
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obara
from Utrecht on 2006-02-24 05:57 [#01847901]
Points: 19377 Status: Regular
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the ladies too ? :( i can send you some of mine if you want, to compensate for that loss.....
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giginger
from Milky Beans (United Kingdom) on 2006-02-24 06:09 [#01847909]
Points: 26326 Status: Lurker | Show recordbag
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bless you all. I have the ladies on my hard drive but I don't have them uploaded now. I'll do it again at some point.
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