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HP problem
 

offline hyakusen from 8=============> on 2003-12-04 15:13 [#00977334]
Points: 7021 Status: Addict



i have serious problem - my printer is printing only test
sheets. the socendary light is still lightening - i dont
know why. i just switched it on, and the problem occured. I
have done everything - i changed ink , re-instelled,
switched off from power, from comp - nothing. help


 

offline Anus_Presley on 2003-12-04 15:16 [#00977337]
Points: 23472 Status: Lurker



wait about 2.5 weeks and it will be fixed. mine did that.


 

offline Phobiazero from the next Xltronic (Sweden) on 2003-12-04 15:16 [#00977338]
Points: 10507 Status: Webmaster | Show recordbag



any stucked documents in the queue?

 

offline Rubicon from Manchester (United Kingdom) on 2003-12-04 15:17 [#00977340]
Points: 617 Status: Lurker



Drivers update??

 

offline hyakusen from 8=============> on 2003-12-04 15:19 [#00977343]
Points: 7021 Status: Addict



drivers were updated. i'vew waited for 3 weeks - there is
no such problem in hp serice book , no such problem in
windows help.


 

offline dariusgriffin from cool on 2003-12-04 15:19 [#00977344]
Points: 12423 Status: Regular | Followup to Anus_Presley: #00977337



You should be a tech support specialist.

 

offline hyakusen from 8=============> on 2003-12-04 15:20 [#00977345]
Points: 7021 Status: Addict



i'll tell you more - i've switched it off from computer
port- it didnt stop .


 

offline Rubicon from Manchester (United Kingdom) on 2003-12-04 15:22 [#00977349]
Points: 617 Status: Lurker



might be a problem with a print queue like phoebiazero
said??


 

offline hyakusen from 8=============> on 2003-12-04 15:26 [#00977354]
Points: 7021 Status: Addict



no, theres no documents in queue, ive checked, theres no
document in queue at all !


 

offline Rubicon from Manchester (United Kingdom) on 2003-12-04 15:32 [#00977363]
Points: 617 Status: Lurker



im guessing its on a local port instead of network, id just
totally disconnect, delete driver, get updated driver from
hp's site, then complete re-install, if youve already done
all this uuumm flatten it!


 

offline tango from Doncaster (United Kingdom) on 2003-12-04 16:17 [#00977402]
Points: 1620 Status: Lurker



on some hp models - if you power it on holding down the main
button - on the laserjets its the green one - it should do a
"cold reset" and restore it to factory settings


 

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