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Asche XL
on 2002-06-25 05:00 [#00283967]
Points: 4241 Status: Lurker
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Dear John,
Hello! My name is Cecille and as a Customer Care Consultant from the TechMail Department, it is my pleasure to assist you with issues or concerns regarding America Online Services.
I understand that you are having difficulties accessing your AIM and AOL Buddy List on America Online (AOL).
I apologize for the inconvenience that this may have caused you.
I would like to assure you that there is no problem with your AOL software. AOL is aware of this and I can assure you that the problem is being worked on.
At this time we do not have an estimated time of repair but our technicians are working day and night in order to fix it as soon as possible.
I will also escalate the matter on your behalf to the appropriate department here in AOL so that they can check it for you.
I really appreciate your patience and understanding about this matter. Please try again at a later time.
Please write back if you need further assistance with this issue or if you have any inquiries, suggestions or comments.
Cecille Customer Care Consultant The TechMail Department America Online, Inc.
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jabizzy
from St. Louis, Misery. Er, that's (United States) on 2002-06-25 05:04 [#00283970]
Points: 434 Status: Regular
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Uh... that's touching dear, really touching.
Why?
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Asche XL
on 2002-06-25 05:12 [#00283974]
Points: 4241 Status: Lurker
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why what? Aims been fucked up lately. I sent an email regarding the problem, thats the email i got in return. For those of you who were concerned, ther ya go.
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afxNUMB
from So.Flo on 2002-06-25 05:19 [#00283983]
Points: 7099 Status: Regular
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My aim is working fine....I even got some IMs from someone on this site...=)
My Aim likes me
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Ctrl Alt Del
from Ft. Worth (United States) on 2002-06-25 05:41 [#00284018]
Points: 2190 Status: Lurker
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Ive had no problems GAIM......
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rancidmilk
from McToilet. (United States) on 2002-06-25 06:10 [#00284036]
Points: 246 Status: Lurker
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I haven't had problems with aol or aim lately.
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LeCoeur
from the outer edge of the universe (United States) on 2002-06-25 07:26 [#00284091]
Points: 8249 Status: Lurker
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thanks for the update......i'm still having ISSUES......grrrrrr.......i dunno why for and whatnot. thanks for passing that letter along. i didn't know who to write to so i didn't write to anyone =(
let me know if you get it resolved!!
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Zeus
from San Francisco (United States) on 2002-06-25 07:36 [#00284095]
Points: 14042 Status: Lurker
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i like the part where she says "I would like to assure you that there is no problem with your AOL software. AOL is aware of this and I can assure
you that the problem is being worked on."
.... uh
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rancidmilk
from McToilet. (United States) on 2002-06-25 08:32 [#00284135]
Points: 246 Status: Lurker
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That's AOL for you...
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Phobiazero
from the next Xltronic (Sweden) on 2002-06-25 08:41 [#00284149]
Points: 10507 Status: Webmaster | Show recordbag
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...that's why my AOL list is quite empty...
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Ophecks
from Nova Scotia (Canada) on 2002-06-25 08:43 [#00284155]
Points: 19190 Status: Moderator | Show recordbag
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MSN Instant Messenger is better, anyway. I like the blue. The color is the only thing that matters.
And it doesn't shove those windows into your face as SOON as someone IMs you, that makes me pull out my hair!
(and before someone tells me there's an option to make it NOT do that, I know, but I'm too lazy to click on preferences).
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Phobiazero
from the next Xltronic (Sweden) on 2002-06-25 08:48 [#00284166]
Points: 10507 Status: Webmaster | Show recordbag
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I would like to design my own IM. Hmmm... interesting...
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