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plaidzebra
from so long, xlt on 2004-09-29 07:10 [#01347559]
Points: 5678 Status: Lurker
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i was wondering if anyone has had recent problems with this us based music company. i've ordered from them for years, and it seems that the service is increasingly hit or miss. they used to ship an order in maybe four or five days at the most; this time i've been waiting for a week and a half, no feedback, no information, and no response to my email inquiry (polite, not of the "where the fuck's my order" type). i know many people (myself included) have held them in high regard; any feedback?
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bill_hicks
from my city is amazing it is calle on 2004-09-29 07:11 [#01347560]
Points: 4286 Status: Lurker | Followup to plaidzebra: #01347559
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waaaaaaaaaaaahhhhhhhhhhhhhhhhhh oooooooooooowwwwwwwwwwwwwwwwwwwww eeeeeeeeeeeeeeeeeeeeee eeeeeeeeeeeeeeeeeee wwwwwwoooooooooooooooooooooooooooooooooooohhhhhhhhhhhhh.
plenty of fucking feedback mate.
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Inverted Whale
from United States Minor Outlying Islands on 2004-09-29 08:30 [#01347640]
Points: 3301 Status: Lurker
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They often don't have older catalog stuff in stock. If I'm ordering any of that, I'll always give a substitution or tell them not to wait to restock. Apart from that I've never had a problem with them.
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thecurbcreeper
from United States on 2004-09-29 19:24 [#01348456]
Points: 6045 Status: Lurker
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if some items aren't in stock and you don't choose the option to disregard items that aren't in stock, then i believe it takes a bit.
once i discovered this i've had no problems, and get what they have available within a week of ordering.
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plaidzebra
from so long, xlt on 2004-10-01 16:45 [#01350394]
Points: 5678 Status: Lurker
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the problem is, they don't give you any feedback at all. they don't tell you what's up with your order in the first place, and they ignore inquiries. i don't mind waiting so much, but i'd like to know what i'm waiting for. some items i might want to cancel, but others i might be more willing to wait for. i also want to keep postage costs down; i'd rather pay $4.50 for one large order than $13.50 for three small orders.
of course, their appeal is their huge and varied catalog.
tomorrow is two weeks since i placed the order and no response from them at all except the initial automated email.
i've also tried othermusic, which was ok. any other recommended u.s. sources for all sorts of weird stuff?
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DeadEight
from vancouver (Canada) on 2004-10-01 16:48 [#01350400]
Points: 5437 Status: Regular
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well... i know of one very cool very specialized distributor....here
but honestly, i'd stick with forced... i don't think anyone in north america can match them for selection...
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