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IT support
 

offline diablo on 2003-11-04 09:55 [#00933723]
Points: 3242 Status: Lurker



I need a new job, one that pays better, and there are
various training courses in this field. I think some people
on here do this... Is it good work? Does it suck? Have I got
a chance of employment once trained? If i'm not a techy
person will I get sick of it after 13 weeks (!) of training?
Any ideas / views from those doing it already would be
appreciated!


 

offline aphextriplet from your mothers bedroom (United Kingdom) on 2003-11-04 10:07 [#00933737]
Points: 4731 Status: Lurker



haha i'd laugh if this is one of those 'Want A Career In
IT?' Take our 13 week course and we can guarantee you a job
at the end of it, just pay us 3 grand to cover the cost of
training ... hahaha.

seriously, IT support is just an office job but with more
coffee and lots of idiots going 'umm John, it says warning,
printer not working, press OK ... what should i press?'


 

offline Sepix from Major City (Austria) on 2003-11-04 10:08 [#00933738]
Points: 3110 Status: Lurker



ok in a small office

the hell in a big company


 

offline diablo on 2003-11-04 10:13 [#00933749]
Points: 3242 Status: Lurker



no it's a free course, you don't pay, but you are on some
kind of work placement during that time...

jobs such as:
Help-Desk/Technical Support Analyst
PC/Network Support

not what i'd usually consider but the money can be quite
good, plus being able to fix PCs is surely useful


 

offline aphextriplet from your mothers bedroom (United Kingdom) on 2003-11-04 10:15 [#00933750]
Points: 4731 Status: Lurker



i can fix pcs, but i dont get paid for it. Actually, i kinda
do. That second one is basically phone sales without the
sales part.


 

offline aphextriplet from your mothers bedroom (United Kingdom) on 2003-11-04 10:15 [#00933752]
Points: 4731 Status: Lurker



Help-Desk/Technical Support Analyst
i mean


 

offline diablo on 2003-11-04 10:17 [#00933756]
Points: 3242 Status: Lurker



yeah I know that, I was asking people who do the job what it
is like on a day to day


 

offline pOgO from behind your belly button fluff on 2003-11-04 10:19 [#00933759]
Points: 12687 Status: Lurker



It's a pain in the ass. You need ALLOT of patience


 

offline aphextriplet from your mothers bedroom (United Kingdom) on 2003-11-04 10:19 [#00933760]
Points: 4731 Status: Lurker



i did it for like, 2 weeks. It sucked, but then i hate
office jobs. Its a lot better than most office jobs i guess,
but the pay is pretty shite, its like, 14-16k usually. 13
weeks training is a bit ridiculous, but then, if its free,
you may as well. What job are you doing now?


 

offline diablo on 2003-11-04 10:23 [#00933767]
Points: 3242 Status: Lurker



I do graphics / web design, freelance, great when I get work
(get up late, do it from home etc) but totally unreliable as
so many people do it now, and work is hard to come by. When
I can't get enough work I do hours in an offie, which really
sucks, apart from the fact we drink at work, which is a bit
bad really ;)


 

offline aphextriplet from your mothers bedroom (United Kingdom) on 2003-11-04 10:26 [#00933771]
Points: 4731 Status: Lurker



i used to do that too, until i realised it offers no
security whatsoever, or finances. Do it as a spare time job
rather than a full time one. And youre right, everyone does
it, fortunately 98% of people suck ass at it


 

offline pOgO from behind your belly button fluff on 2003-11-04 10:29 [#00933779]
Points: 12687 Status: Lurker | Followup to diablo: #00933767



You should try running a class for beginners or something.

I work in a call center for a broadband isp doing over the
phone tech support. The people I speak to hallf the time
don;t even know what window's they're running


 

offline diablo on 2003-11-04 10:30 [#00933783]
Points: 3242 Status: Lurker | Followup to aphextriplet: #00933771



one of the other courses is stuff like

Web Applications Developer
E-Commerce Developer
Perl/JavaScript Developer
Web Support Analyst/Technician

this might be a better bet



 

offline diablo on 2003-11-04 10:32 [#00933785]
Points: 3242 Status: Lurker | Followup to pOgO: #00933779



yeah and I bet 99% of people are really stressed and take it
out on you... I worked in BT callcentre once doing 100 and
999 calls, that was moody!


 

offline pOgO from behind your belly button fluff on 2003-11-04 10:34 [#00933796]
Points: 12687 Status: Lurker | Followup to diablo: #00933785



hehe

I work for ntl 8op



 

offline elusive from detroit (United States) on 2003-11-04 10:39 [#00933810]
Points: 18368 Status: Lurker | Show recordbag



depends where you are at.

if you are just starting, man, good luck, it is oging to be
a lot to take in

if you've been doing it since age 5,well it's much easier.

i haven't had ne problems, and on our side the next oldest
person is about 28 or29 and im 20. so i hold my own.

in a large enterprise it's great, but like i siad depends
where you are (what dept.)


 

offline diablo on 2003-11-04 10:44 [#00933821]
Points: 3242 Status: Lurker



I think I might have the wrong kind of brain for serious IT
stuff... I'm not a natural, but then its about motivation,
if I wanted it enough i'm sure I could get my head round it
all

ah shite, why can't I just be a rich music producer or pro
skater or something!?


 


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