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my soundcard problems are upsetting me, can anybody lends me some helpful advice and/or a shoulder to cry on? i bought a M-Audio Firewire Audiophile a few days ago, and have been plagued with a problem since I installed it through a PCI Firewire adapter card with 6-pin sockets so the Audiophile is bus-powered (no mains). It seemed to install fine, and I was using the divers off the CD, when after about an hour of playing music through Winamp 5.09 the sound cut out and the song stopped playing in Winamp, and a DirectSound error was displayed. The clock in Winamp disappeared, and the spectrum analyser fell away, and the usually steady blue power light started flashing. Pressing play on Winamp didn't do anything (seemed to ignore my request), and music wouldnt play through any other program either. Only restarting my computer or the soundcard resolved the matter, till the next drop-out. I tried updating the drivers from the website, swapping the PCI slot my Firewire adapter is in, and changing which 6-pin socket i'm plugging into and now the music stops playing but isn't accompanied by a DirectSound error, and the blue light on the Audiophile remains steady. When I press play on Winamp after a drop-out now, the clock and spectral analyser work for about 2 seconds, then disappear. Again, it resolves itself after a restart. I am running Windows XP Professional on an eMachines 610, which has an MSI K7N2GML (MS-6777) motherboard with an Athlon XP 2600+, 512MB RAM, attaching the Audiophile to a Newlink IEEE 1394A PCI Firewire adapter. I hope I included enough information for somebody to be able to advise me what to try... would the performance with a USB Audiophile be significantly different? I plan to use the card for is playing music through Winamp, and using Reason 2.5 and Traktor 3. |
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no idea, could be a million reasons guess you should get help from m-audio: customer support, forums, whatever, and then probably reinstall windows |
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that was very useful, thank you *cries* |
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like, you checked for virusses? |
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M-Audio aren't known for customer support, from what I have heard. Try using the forum . Someone will know what to do. |
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yeah, i have 6 of them! but AVG refuses to remove them.. its so stubborn. |
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delete them manually (go to file through avg, delete) |
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Maybe its the firewire port that you installed. If that isn't it, try taking it back to the shop and get something else? |
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yeah, thats what i was thinking. i bought it from a crappy printer shop in my backwater village.. the guy had a sly smile, he better give me my money back the slimy toerag |
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But Big is right about the first thing. It could be millions of things. Its probly not a virus. Viruses are more likely to attack your ram or internet stuff than they are a soundcard you had just installed. |
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my firewire audiophile pops loudly sometimes, i think it's the optical connection |
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i'm totally piddled off with this, tempted to go USB if changing the firewire adapter doesn't help. |
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Yeah. Its even harder with computers now adays, because if you buy it from a large company, they have 100 different ways around their own warranties, and if you buy from a small company, they are most likely going to rip you off. |
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Have you got service pack 1 installed? I seem to remember that that added support for firewire interfaces, ports etc. Although the fact that it works for a bit makes it seem doubtful thats the problem. |
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If you haven't got it installed though, def give it a try. |
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yeah, got SP2. what would i lose by going USB? |
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Bandwidth |
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I'm going to point out something that someone once pointed out to me. Companies like behringer and maudio are able to produce products at very low prices because they use cheaper components. |
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SP2 might be the problem... a lot of these companies still haven't written drivers for sp2 |
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i bought my firewire card cheap for 15 euro or so because the ok shop recommended it |
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i bought mine from thomann in germany, so even lower prices. but if i send it back its gonna be expensive. they're really efficient though. |
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i have sp2 this is going nowhere |
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Might be some PCI port conflict thing? I have no idea what that is really but it caused me problems when I was building my PC a couple of years ago... This is tricky - its equally likely that its a software or hardware issue... |
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Is it only winamp that causes dropouts? or does that happen when you are making music? |
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DirectSound - that DirectX related? You got the latest update? Try going to run, entering DXDIAG and seeing if that gives you any clues. Just off the top of my head. |
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haven't got round to that yet, but media player causes it to drop-out |
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bullshit |
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yeah i had a look in there.. ran the audio tests and it all seemed fine. looks like my plan of action will be try a different firewire card, and if no luck, send it back. isn't technology ace? |
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usb 2.0 has higher bandwith than firewire. it's just more useful for external disks because it doesn't buffer the data and has a constant data stream. check out that one 32 channels thorugh usb - and it gets realy good marks. just don't go usb 1.1 !! |
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oh and i would try to change the firewire controler to one that has a texas instruments chip |
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bout what? (if its about the maudio thing, I am not saying its bad, but with music tools you get what you paid for. Its not like you are paying for advertising like you are with consumer level home theatre stuff.) |
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Crazy. I didn't know that :) |
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nice one, cheers people! |
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forget that one... if you had a bad controller it would refuse working from the very beginning and not after one hour. seems more like a hardware problem for me. maybe it doesn't get enough (or to much) power. |
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does the same thing whether i have my mains adapter connected or not. this was before i realised i shouldnt have the mains connected if its running off the bus |
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i would definately stop using it and not try and try - as you can see it's already getting worse. if it's something with the bus power you can easily blow up the whole thing. so first - get some solution. |
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http://www.hardwaregeeks.com/board/showthread.php?s=250bca0 e52123dde73163a4d61652a55&p=297227#post297227 |
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http://www.techsupportforum.com/sound-cards/85230-m-audio-f irewire-problem.html |
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oh my god... i'm really scared - i mean i wanted to buy a m-audio interface for myself but when i see these forums i'm really scared... i mean there are a few bugs and nobody has a solution for it... bad luck |
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yeah.. its really annoying, bad luck indeed. looks like nobody has managed to solve this particular problem, so its USB for me. |
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Probably won't help but this sounds similar to what happened to me. I have a USB Quattro from M-Audio which did this when I ran it through a USB hub, after a while using it the sound would just stop and I had to restart (or later I found out that changing the latency in the control panels also got it going again). Stopped happening when I realised that I had to directly plug it into the USB port. |
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whats a good USB2 replacement for the firewire audiophile, with similar specs? the m-audio usb audiophile? i'm a bit wary of m-audio now. |
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maybe go to kvr or futureproducers or what forums? |
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cheers will have a look at those |
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