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 Now online (3)Roger Wilco DADONCK recycle ...and 371 guests Last 5 registered Oplandisks nothingstar N_loop yipe foxtrotromeo Browse members... |
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Members 8025Messages 2614148 Today 20 Topics 127544 |
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Is gmail blocked in work with you? |
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caller on line 6... emma can you take it? |
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If it's Mr Halliday then no |
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ooooooh Mr Halliday..! |
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I'm speaking to a Mrs Doody =oD |
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say hi from me |
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i worked in a callcenter for 8 months once, it sucked. are the calls automatically redirected to you, or can you ol'fashionly pick the phone up (are you a answering robot)? |
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nope, they just come straight though =o( |
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i quit pretty soon after they did that to me |
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if there's calls queueing, after the call has ended we go into call work to finish off typing up the records etc, then we press "available" and the next one comes through there's none in the queue atm but there were 130 when I logged in this morning! |
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i used to work in one, when there was no queue, if you press the release button on the phone then press ready again it puts you to the back of the line for incoming calls, without putting you in idle time, which was great. |
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do you ever get someone phoning up asking to speak to the person they spoke to before? |
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yup |
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did you use aspect by any chance? |
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i can't remember what the phones where called but they looked like |
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it's one of the most annoying aspects of callcenters - the anonimity, having to repeat your story over and over. |
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yay! that's aspect we used to use those We have a new system in called rockwell now though and it sucks 8op |
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ask for the extension of the person you speak to, and find out what call centre they are based in. its just as annoying taking a call like that cos you have to start over, and don't know how its been left often. |
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i helped develop a call loging system, that was okay |
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going home in a sec sooooo the reason I ask is it's blocked here but You can use these links and it should work! Don;tquite look the same but you can do what you gotta do or |
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naugthy grrl |
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bump |
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No it's not love. It stopped working but changing it to https worked nicely :) |
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