|
|
|
Quernstone
from Padova (Italy) on 2005-02-22 04:35 [#01507177]
Points: 1826 Status: Regular
|
|
Hello, you are receiving this email because you have been subscribed to the analord mailing list and have written to us recently.
Here’s an attempt to update everyone on their current analord situation
Thankfully, most people have finally received their goods in a fine state although, regretably, we found problems at every stage with the orders for this unit.
The auto cc bank system turned out to need manual input... The parcel service turned out to be problematic... The pre packaged componets were not prepackaged... It all means that some compromises have been imposed.
*if you have been billed for the merchandise, the money has left your account and you have not yet received anything, please confirm this in an email addressed to info@rephlex.com with the subject "PAID / LOST ORDER", including your current name, address and order number. We will either claim compensation on your behalf from the mail service or replace your order if possible. Only 5 boxes have been returned, undelivered.
*if you were under the impression you had ordered one, but no funds have left your account yet, this means you have definitely been unsuccessful with your pre-order. Either you input incorrect expiry dates/delivery/account address, had insufficient funds in your account or some such similar reason for failure. When the people who paid successfully have been satisfied, we will consider the possibilities of satisfying all the original attempted orders with existing stock or possibly repress if the conditions are suitable. Correspondence to info@rephlex.com with the subject line "UNPAID, ORDER #" will be considered if you can include your order number and name/address *not cc info PLEASE*
*damaged orders are still under review. Update to follow.
*if you are reading this email but have not contacted us at all re: analord, there's no chance you will get one unless we repress. Keep your eyes on www.rephlex.com
We appreciate your patience and understanding, more follows asap.
Than
|
|
vlari
from beyond the valley of the LOLs on 2005-02-22 04:37 [#01507181]
Points: 13915 Status: Regular | Followup to Quernstone: #01507177
|
|
Oh shit, you beat me to it.
|
|
ecnadniarb
on 2005-02-22 04:37 [#01507182]
Points: 24805 Status: Lurker | Show recordbag
|
|
So I guess they won't be trying that one again :P
|
|
sneakattack
on 2005-02-22 04:38 [#01507185]
Points: 6049 Status: Lurker
|
|
Than
|
|
thecrimsonguard
from ∞ (United States) on 2005-02-22 17:20 [#01508564]
Points: 1801 Status: Lurker
|
|
does having a teared analord 10 pocket constitute being damaged? if so i'd like a new sleave please :)
|
|
Messageboard index
|
|
|
|