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 Now online (2)recycle Roger Wilco ...and 299 guests Last 5 registered Oplandisks nothingstar N_loop yipe foxtrotromeo Browse members... |
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Members 8025Messages 2614154 Today 6 Topics 127544 |
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So I bought the Terratec DMX 6 Fire soundcard and the fucker won't work. No sound. I installed it in various ways and tried everything under the sun. Terratec customer support sucks balls hard and I'm still awaiting an e-mail back from them. Their customer support is only open in office hours which means it's impossible to be sat at my computer at the same time as ringing them. Their only suggestion was to try it on anotehr computer. Thanks! So after the umpteenth reinstall uninstall fuck about I get a message pop up that my hardware has significantly changed since I activated windows. For fucks sake. That pissed me off further just seeing htat. Then when trying to activate it it tell sme I can't activate it again with that product code. FUCKING COMPUTERS! I ring microsoft and spend the few minutes it takes putting the installation ID into the computer and it also tells me I can't re do it. I get put through to a Customer Service person (This is at midnight :D) and I tell them the first 6 numbers of the code and she's got a number for me. I learnt two things here. 1. Microsoft Customer service is actually good. 2. Terratec suck. |
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well, the bottomline is you need to get to speak to a live human being as fast as you can. that really helps a LOT. (on a sidenote, I finally got to buy HL2 Silver today! I'm giddy as a kid! and CS: Source seems to run on my shitty videocard, so it looks like I can actually play HL2!) |
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I did speak to a human at terratec. Well they were sort of human. CS:Source = FUN! |
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then at least you get someone to vent your anger at. Symantec is a prime example of shitty customer service. first they want you to work your way through a huge database that kind of works like a QTHGAAA (Questions That Hardly Get Asked At All). when you finally find out that your problem is never EXACTLY matched in that database, only bits of it, you get the chance to send an e-mail. but this really takes a FUCKING LONG time to find. then you get an e-mail back from some guy who apparently has no name who directs you to one of the articles in the database, asking you whether you have tried re-installing your Symantec product. well, sir, WHAT THE FUCK DO YOU THINK!? if you want personalised help, you have to pay something like $20. FUCK THAT. you make a product, it throws some weird error at me, you help me fix it. as you can see, lots of frustration there.. |
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Sounds very terratec Man I hate that shit. Fucks me off. I've been in a bad mood anyway for no reason. |
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that kind of stuff pisses me off to no end. they send you into this ENDLESS website, you just want to ask someone directly "hey, this is my problem, do you have an idea what we could do". but NO. noone takes responsibility, everyone is faceless. |
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Much like old Thad used to be! Except he didn't sell us anything...... I love the fact this was the first version of Windows I paid for :D I'm getting my moneys worth here :D Poor Irish lady up at midnight! |
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do you have an onboard SC? |
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Yes, yes I do. It was fully uninstalled and disabled before installation. |
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oh... did you plug it in right slot and made sure u got the right drivers installed. my mate has the same sc and it works fine. |
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Yeah, I thought i'd just been dumb ubt I double checked it all. Tell me, do two lights come on on the front panel bit of your mates? Mine come on all the time and I couldn't understand the customer service bloke and there's no mention in the manual. |
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what litghts..i forgot? refresh time |
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os,did your SC started to chat or is it still devoted to silence? |
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