 |
|
You are not logged in! F.A.Q Log in Register |
 |
|
 |
 (nobody)...and 298 guests Last 5 registered Oplandisks nothingstar N_loop yipe foxtrotromeo Browse members... |
 |
Members 8025Messages 2614087 Today 0 Topics 127542 |
|
|||||||||
| |||||||||
|
|
3 different people to try to get the router hooked up, and none of them could do it. Anyone else have a problem with this??? I went as far as to call comcast, and they'll send someone over tuesday evening to hook it up for 50$ if I can't do it myself by then. Anyone else use comcast? I know the router works so it has to be something with the modem, or the setup of the modem right? Help please??? i want to get on xbox live asap, and go on my laptop in my bedrrom without stealing my neighbors internet. |
||||||||
|
|
|||||||||
| |||||||||
|
|
According to that first link, comcast is a Fuck. |
||||||||
|
|
|||||||||
| |||||||||
|
|
i've read most of those...i'm bad with computers tho so don't really understand some of it. I just need to find a good page to show someone else who knows how to do it. |
||||||||
|
|
|||||||||
| |||||||||
|
|
WHOA WHOA back off with all your technical talk. Computer...? Page...? |
||||||||
|
|
|||||||||
| |||||||||
|
|
! |
||||||||
| Attached picture | |||||||||
|
|||||||||
|
|
|||||||||
| |||||||||
|
|
Sorry, I only know how to work the cup holder and the email button. |
||||||||
|
|
|||||||||
| |||||||||
|
|
what is your problem, exactly? is your linksys router obtaining a public internet address from comcast's DHCP servers? on the private/LAN side, what is your computer's IP? (dhcp?) your linksys should be doing NAT as well. you provide no information to help troubleshoot |
||||||||
|
|
|||||||||
| |||||||||
|
|
the router works but won't let me surf, says it's connected but i just get page error. something like that.... and you may as well have been talking latin, other than the last sentence, i'm just gonna have someone else fix this and show them those pages from google. but thankyou. |
||||||||
|
|
|||||||||
| |||||||||
|
|
i got mine set up pretty easily, did have help BUT there was a cd that came with my wireless router i just had to install that software linksys easylink advisor & take the passkey generated and apply it to the other comp |
||||||||
|
|
|||||||||
| |||||||||
|
|
your dns may not be working open command window type: ping www.google.com does it resolve an IP address? does it ping? can you ping 4.2.2.2 ? (ping the ip directly). take some screenshots of your router config (log into it via http), did it pull a public address from comcast DHCP? does your pc pull a NAT'd address (internal/private)? can you ping the linksys (usualy 192.168.1.1), ? you dont provide nearly enough information to help you troubleshoot |
||||||||
|
|
|||||||||
| |||||||||
|
|
ok here's some more details: she has had a windows desktop running vista hooked directly up to the comcast modem, connecting via dhcp. however, this computer is the only one which will connect to the internet using the modem. neither the linksys router nor two other laptops could connect to the internet when connected to the modem. i tried cloning the dns servers which the desktop was connecting using, as well as cloning its mac address from the router, and nothing would work. altho i am thinking now, you might still be able to connect using opendns. connect the modem to the router via the "internet" port (NOT one of the 1-4 ethernet ports, altho the internet port is an ethernet port as well. then log into the router via wireless (linksys with full reception, i'll fix that next time in up). go into firefox and go to the address 192.168.1.1 the username and password are both admin. on the first page about halfway down there should be three fields for static dns 1-3. input the following three addresses in this order: 208.67.222.222 208.67.220.220 4.2.2.1 then save changes, unplug the router and plug it back in. then restart your computer. good luck! |
||||||||
|
|
|||||||||
| |||||||||
|
|
You need to post pictures of your feet. |
||||||||
|
|
|||||||||
| |||||||||
|
|
Sorry, that was addressed to elusive. |
||||||||
|
|
|||||||||
| |||||||||
|
|
is your 'comcast modem' really a motorola? that's the one they usually sell to you...i have this & a linksys router but it's not wireless. |
||||||||
|
|
|||||||||
| |||||||||
|
|
thanks for explaining. :) hopefully you can come on monday and try again. |
||||||||
|
|
|||||||||
| |||||||||
|
|
ummm, i'm not sure i'll go look. |
||||||||
|
|
|||||||||
| |||||||||
|
|
http to your router screen shots of the WAN/LAN information we'll work from there |
||||||||
|
|
|||||||||
| |||||||||
|
|
it's a linksys wrt54g, possibly the most standard router ever, and all of the setting should have been left in the standard config. |
||||||||
|
|
|||||||||
| |||||||||
|
|
if you aren't certain, then reset it to factory defaults just to be certain. |
||||||||
|
|
|||||||||
| |||||||||
|
|
often this works for me. turn off and unplug everything. start pluging back in, in order of the source modem-router-computer. most of the time it will fix it. can you get internet just from the modem, w/o router? if u get on xbox live i will last stand u w/ my pistol. |
||||||||
|
|
|||||||||
| |||||||||
|
|
i reckon a hammer and format c: would do the trick |
||||||||
|
|
|||||||||
| |||||||||
|
|
Abort/retry/fail |
||||||||
|
|
|||||||||
| |||||||||
|
|
wow dude, do some reading, i have tried all of that and more. |
||||||||
|
|
|||||||||
| |||||||||
|
|
for the last fucking time post some screenshots of the router config and the WAN/LAN information tabs. we cant read minds or see the config without you posting some screenshots. get with it or im out of this thread |
||||||||
|
|
|||||||||
| |||||||||
|
|
or just pics of you naked |
||||||||
|
|
|||||||||
| |||||||||
|
|
i bet you didn't wait 5 secs before plugging back in. |
||||||||
|
|
|||||||||
| |||||||||
|
|
i'm not there right now dude, and fat chance getting jessie to take a screenshot for you. and i wait 30 seconds before plugging routers/modems back in when power cycling. you can get the internet directly from the modem on only ONE computer, two different laptops and the router were unable to connect using it. i've checked all the settings on the connectible computer and there doesn't seem to be anything out of the ordinary, all identical to the settings on both other computers. |
||||||||
|
|
|||||||||
| |||||||||
|
|
THE MAC FROM THE LOCAL INTERFACE REGISTERS WITH THE MODEM EVERYTIME YOU CHANGE A DEVICE CONNECTED TO THE CABLE MODEM, YOU MUST REBOOT THE MODEM!!! power down wait 30s power up connect new device (router). |
||||||||
|
|
|||||||||
| |||||||||
|
|
do you people not fucking read? i've already said i power cycle everything when making new connections! this is not the fucking problem. and in case you are that dull, power cycle = rebooting in industry speak. |
||||||||
|
|
|||||||||
| |||||||||
|
|
have you discussed this with your ISP? (im not re-reading the thread). and don't call me dull, im trying to help you. i build campus backbone networks, i don't think it's nice for you to be talking down to me when im trying to help you. come back and talk in this thread when you are in front of the device so we arent wasting time/speculating...and provide screenshots. we cant troubleshoot shit unless you give better details of router config. |
||||||||
|
|
|||||||||
| |||||||||
|
|
this is not MY setup, thus i can't talk to MY isp. i'm just talking down because now twice i have had people tell me a simple power cycle should solve it when that clearly isn't the case. i mean seriously i said "i wait 30 seconds before plugging routers/modems back in when power cycling" and your super helpful response was "power down, wait 30s, power up, connect new device (router)." and i'm just trying to help as well, i was over there trying to get this to work and couldn't and i'm just providing all the details i can because jess doesn't know shit. |
||||||||
|
|
|||||||||
| |||||||||
|
|
oh and even though you say you're not going to reread the thread, i'd say give it a shot. you may be surprised and who started talking down to who first... |
||||||||
|
|
|||||||||
| |||||||||
|
|
here we go |
||||||||
|
|
|||||||||
| |||||||||
|
|
Watchu know 'bout routers 'n shit? |
||||||||
|
|
|||||||||
| |||||||||
|
|
I tried that little tutorial and it didn't work... i could have done something wrong tho..., i don't know. Elusive, thankyou for trying to help but unless someone like hedphukkerr is here to send screen shots or whatever, I have no idea what to do. |
||||||||
|
|
|||||||||
| |||||||||
|
|
i actually did read everything first, but decided to give obvious advice anyway ;) in seriousness, did you see this part of the article fleetmouse posted? Update: (10/19/2007) I got an email from someone who describes a problem (and solution) that sounds exactly like the sort of thing my steps above would work around: I had a problem w/ a friend’s Comcast hook up. I read your article. I could connect to the router but not surf. The fix was simple. The idiot’s at Comcast forgot to change the type of service from “ to HN (Home network). It seems the that when you use the linksys you are considered to have a “Home Network” and it has to be changed to a different setting. When the tech figured this out (after 1 ½ hours on the phone) and we got it changed, the service was fine. The problem started when my friend switched from just Comcast high speed to their triple play. They had to switch out the regular modem for the linksys. The installer came in and got it working. It worked for a few days then it stopped working. For some unknown reason someone must have undone the changes made by the installer. I finally got it all working, including the wireless. The original installer never gave my friend the Router login & password (L/I comcast P/W 1234). What a pain in the ass this whole thing was. ... as the steps above serve to trick the comcast equipment into thinking that there is no router in the loop, I think it very likely that having that bit of information to run by the Comcast tech would have solved my original problem. If you have this sort of issue, be sure to ask the Comcast tech to verify that the type of service is set correctly on their end. i do really think it is something on comcast's end. if her computer can get internet directly from the modem, it makes me think the two laptops might have been a seperate configuration issue (which i don't imagine you spent as much time with them??) do you have another router you can take, maybe a belkin or something not linsys? |
||||||||
|
|
|||||||||
| |||||||||
|
|
if the other devices are having trouble reaching the outside world when plugged directly into the modem (no router in the picture), then i would suggest issue on ISP end. did the 2 laptops/whatever even pull a proper/public DHCP address? did they pull any address at all? if so, could they ping out? could they resolve DNS? |
||||||||
|
|
|||||||||
| |||||||||
|
|
nothing other than the connectible desktop can ping out at all. you can't even get the little globe on the network icon to show up indicating you are connected to the internet (vista). i'll try it with a belkin i have laying around, but it's a piece of shit which got struck my lightning so i don't know how accurate of a diagnostic tool it will be. hopefully comcast will be able to fix this if they get there before i do. |
||||||||
|
|
|||||||||
| |||||||||
|
|
we need more info than that do you know how to open a command window / perform "ipconfig /all" command? we need to know if thos devices pull a public/DHCP address from your isp. you can't do anything unless you have a public ip address, so no point troubleshooting past that. |
||||||||
|
|
|||||||||
| |||||||||
|
|
IT GOT FIXED! It was my comcast modem.... since my desktop computer still worked, the comcast people didn't think that would be it, but i kept asking them to replace it...they did, and here I am, wireless on my laptop. Comcast can still kick my ass tho. I hate them. Thanks elusive and hedphukkerr for trying to help. (jake you were right) |
||||||||
|
|
|||||||||
| |||||||||
|
|
i mean kiss my ass (and since it was there faulty equipment, I don't have to pay for the past 2 visits, and new modem) |
||||||||
|
|
|||||||||
|
Messageboard index
|
|||||||||
