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 (nobody)...and 296 guests Last 5 registered Oplandisks nothingstar N_loop yipe foxtrotromeo Browse members... |
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Members 8025Messages 2614263 Today 10 Topics 127551 |
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From different support-lines (and thank god it's not mine) A customer called saying he was getting an error in Windows 95. He told me what the error was, and I recognized this as a typical error that occurs after installing MS Office 97. Tech Support: "Sir, did you just install Office 97?" Customer: "YOU'RE IN MY COMPUTER, AREN'T YOU?????" (click) - Customer: "YOU GAVE ME A VIRUS!" Tech Support: "I don't think I've got a virus." Customer: "Go download [a brand of virus checker], and you'll see." Sometime later I dutifully ran the checker. Tech Support: "Ok, I ran it. No virus." Customer: "You MUST have a virus. You gave it to me. It was all over my system. You must not have run the checker properly." (yell, rant, rave, repeat checks, etc) Tech Support: "How did I give it to you?" Customer: "On those floppies with the latest revision of the software you wrote." Tech Support: "The ones you just returned?" Customer: "Yeah." Tech Support: "Just a sec...let me check those." (pause) "Well, I found a virus on the disks. Ahem...seems you were about to pass a virus on to ME." Customer: "Ah...lemme get back to you." (click) - I work at a big box computer store, and one of our weekly ads showed that we had free America Online 5.0 disks at our store. Unfortunately, due to a shipping error, we only received one box, which went really fast. I had one middle aged customer come up to me. Customer: "Hello, where can I find the free AOL 5.0 disks?" Me: "I am sorry sir, due to a shipping error, we have not yet received them, but they should be in by Wednesday." Customer: "So you mean I drove all the way down here from Englewood (about six blocks away), and you don't have any of the disks? That's false advertising!" Me: "I am sorry sir, but it is due to circumstances beyond our control. If you need one that badly, I can tell you where to get one down the street." Customer: "I ain't drivin' no more today." Me: "Ok, then. I |
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Me: "Ok, then. Is there anything else I can do for you?" Customer: "Can I get a raincheck?" Me: "Sir, I don't think I can give you a raincheck on a FREE item." Customer: "Well I ain't shopping here no more." He walked in front of the entrance doors, which are clearly labeled "ENTRANCE ONLY," stood there for almost a minute waiting for the door to open, finally realized he was at the wrong doors, and huffed towards the real exit. - Tech Support: "When you reboot, hold the left shift key down." Customer: "Oh, that made it do bad things - Tech Support: "Well, let me look up your account information to make sure we have the correct password." Customer: "Ok." Tech Support: "Hmmm...let's re-enter your password." Customer: "Ok." Tech Support: "All right. Your password is 'XYZ123'." Customer: "Oh, that's what I have written down, but that's not not what I put in." Tech Support: "What did you put in?" Customer: "'FURBY'." Tech Support: "Why did you do that?" Customer: "Because I didn't like yours." |
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I'm glad that the cardboard boxes at my work don't talk back to me!!! ....although sometimes ;) |
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