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thecrimsonguard
from ∞ (United States) on 2005-03-08 17:40 [#01526114]
Points: 1801 Status: Lurker
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Has anyone used this record shop? I just placed an order but i haven't gotten a confirmation email yet...
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magness
from astroblaster (Antarctica) on 2005-03-08 17:50 [#01526120]
Points: 589 Status: Lurker
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you should get an order conf email, and another when it ships. However, if they are out of stock on ONE release in your order, the ENTIRE thing will be held until they have it or you cancel it. And they won't tell you they're holding it.
Usually get my stuff in about 1 1/2 weeks provided it's all in stock...
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Aesthetics
from the IDM Kiosk on 2005-03-08 17:53 [#01526124]
Points: 6796 Status: Lurker
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I did, took about 4 weeks to arrive (Holland)
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thecrimsonguard
from ∞ (United States) on 2005-03-08 17:54 [#01526127]
Points: 1801 Status: Lurker
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sweet. i think everything i ordered was in stock so sweet...
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thecrimsonguard
from ∞ (United States) on 2005-03-08 18:19 [#01526168]
Points: 1801 Status: Lurker
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is there a phone number or something other than a fax number?
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plaidzebra
from so long, xlt on 2005-03-08 20:05 [#01526357]
Points: 5678 Status: Lurker
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when you place an order online there's a box you can check to indicate that you want them to ship what they have in stock and not wait for restocks. if you don't check this box, indicating that you want to wait for restocks, your order could be in limbo forever, and they will not give any estimate for if/when anything might be in stock again, they'll just hold your whole order without telling you. if you check the box, not infrequently half of an order will be "sorry, not in stock", very frustrating. indeed, they might not respond to your email inquiry at all. my last order took over six weeks from placing the order to receiving it...
while i'm on a roll, they also list items in their catalog which they don't have and apparently can't get that i have ordered again and again over the course of many months (in the assumption that if it's still listed months later, they must have gotten restocks, since they claim to frequently update their site). then again i haven't been able to get these items anywhere else...
i have ordered from them many times and the quality of service has diminished significantly. but they carry a selection of music that's hard to match elsewhere in the united states...
where else can you order a pharoah sanders live in japan, analord 1-4, and the new harold budd all in one place? then again, the pharoah sanders and harold budd were "out of stock."
sorry to repeat some comments of others, but i wanted to corroborate...
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thecurbcreeper
from United States on 2005-03-08 20:49 [#01526411]
Points: 6045 Status: Lurker
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I think they're good (aside from the things they list that they haven't had in stock for months nor will they ever and they never seem to take down from their site)
i only had one case where they went completely screwy but i'm not sure who's fault that was (theirs, visa's, or my banks)
the check card authorization on my account was bigger than the amount of the stuff i ordered and then rejected (even though the money was still there) they emailed me saying my card was bad. i emailed them back and things and after the CCA dropped off i asked them to try it again and it worked.
ALSO today at work (also the bank) i checked my account to see how much money i had in it (the one soley for online orders and such) and i had some odd $1 check card authorization for some place i'd never been nor even heard off. in most $1 cases it's just to verify the card is real and the bigger sum comes out. i closed the card out so this couldn't happen. so, uhm yes be careful.
*please note, the story known as 'ALSO' really has nothing to do with forcedexposure, i just thought i'd add that in.
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thecrimsonguard
from ∞ (United States) on 2005-03-08 22:18 [#01526456]
Points: 1801 Status: Lurker
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still haven't recieved an e-mail, starting to worry a tad.
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plaidzebra
from so long, xlt on 2005-03-09 07:01 [#01526695]
Points: 5678 Status: Lurker
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if you didn't get an autoreply the same day you placed the order, i'd email them to see what's up...
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