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oxygenfad
from www.oxygenfad.com (Canada) on 2010-01-04 10:16 [#02356458]
Points: 4442 Status: Regular
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How do you deal with middle management/clueless superiors ? I've been assigned a task a while ago, I've brought up the issues long ago, and now today when it's deadline time all this crap I addressed weeks ago is news now. There is really no polite way to say "I've told you this already" in the office world or "It's the other guys fault". My job is very cool, the people who control me don't understand what I do so there are lot's of surprises when expectations aren't met.
For example, I was supposed to build something for a website. I told them the website doesn't exist anymore a month ago. There was info I was supposed to get from another website, I explained to them 3 months ago that this website doesn't give info X. Today's urgent priorities are build something for a site that doesn't exist and get info from a site that doesn't provide the info. I'm baffled.
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dave_g
from United Kingdom on 2010-01-04 11:57 [#02356469]
Points: 3372 Status: Lurker
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Keep an electronic record (i.e. emails). Keep a paper logbook and note down salient facts, such as "emailed x regarding missing website".
When it all goes tits up, explain clearly when and to whom you told about the impending problems. A quick flick through the paper logbook refreshes the memory, but make sure you can back up any claims with emails.
The trick is, don't blame anyone, just keep calm and point out what you did to mitigate the disaster. Someone will get the hint eventually.
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mohamed
from the turtle business on 2010-01-04 12:10 [#02356471]
Points: 31145 Status: Regular | Show recordbag
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don't sound subservient in any case, even if you did a mistake but especially if you're right! being 100% convinced of your tone of voice does actually half the job when dealing with the kind of highly located frustrated prick. that way, too, someone will get the hint eventually.
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Steinvordhosbn
from London (United Kingdom) on 2010-01-04 12:16 [#02356473]
Points: 3185 Status: Regular | Show recordbag
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In what sense does one website not exist that's meant to be getting information from somewhere else that doesn't exist either? What sort of pretend job do you think you have or do you really just leave the house every morning in a suit and then go to sleep in a public library (like I do), only to return home at 6pm?
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atwood
from The Library (United Kingdom) on 2010-01-04 12:20 [#02356474]
Points: 2236 Status: Regular | Followup to Steinvordhosbn: #02356473 | Show recordbag
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So its you drooling on the table of the reading room is it?
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goDel
from ɐpʎǝx (Seychelles) on 2010-01-04 12:52 [#02356485]
Points: 10225 Status: Lurker
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2010 will be known as the year management became redundant.
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mohamed
from the turtle business on 2010-01-04 12:54 [#02356486]
Points: 31145 Status: Regular | Followup to goDel: #02356485 | Show recordbag
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that is so last decade, at least for me
come on mohamed! come on mohamed!
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pidgin
from St Kilda on 2010-01-04 16:26 [#02356519]
Points: 542 Status: Lurker | Followup to dave_g: #02356469
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so true about keeping an email + paper record of everything, that's where i went wrong in my last job. it's not much use going "but i remember telling x" when a manager comes to you going "you didn't tell anyone about this.."
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fleetmouse
from Horny for Truth on 2010-01-04 17:52 [#02356521]
Points: 18042 Status: Lurker | Followup to Steinvordhosbn: #02356473
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I do that but in a hamster suit.
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